father and kids eating burgers

Welcome to the Pinnacle Family!

We welcome you as a valued United Propane Customer to the Pinnacle Family.

Pinnacle & United Propane Join Forces

From the bottom of our hearts, thank you for being an United Propane customer, because we would not be where we are today if it wasn’t for your support of our business. And for that, we will always consider you as part of our family.  

Two little things will change as part of the transition from United Propane to Pinnacle:

New Banking Conditions

This means that as of August 1st, to ensure your payments are applied to your account in timely fashion, we ask you:
1) If paying by check, to send your payments to the below address: Pinnacle Propane, LLC PO Box 801167 Kansas City, MO 64180-1167

New Customer ID

Second, you will have a new customer ID number which will appear on your next statement. As such, if you pay by credit card, you will need to provide your new customer ID when making a payment. If you have any payment related questions or concerns, please email us at ar@pinnaclepropane.com or call your local trusted branch. We are here to help you through this transition and look forward to serving you in the coming years.

If you have any questions, please reach out to your local office. 

Local Office Contact Phone Numbers:

  • 940-648-3113 – Justin
  • 940-683-2683 – Bridgeport
  • 817-626-5496 – Fort Worth
  • 972-225-2347 – Dallas