Pinnacle Propane Payment Portal

Simply select your branch from the list below, and you will be directed to login using your Customer ID, as it appears in the upper right corner of your Billing Statement and password.

Select your branch from the list below to be sent to the registration and login page.

Account Setup/Payments/Billing

You can become customer by visiting us at your nearest Pinnacle Propane local office, by setting up account on phone call to our local office, or simply filling the Contact Us form and our customer service representative will call you and setup your account.

After the required paperwork, you will go into our system as a customer. Now an expert will visit you and checkup health of the site where Propane tank is going to be installed. After a thorough process of inspection, we will install the tank and fill it up. With our auto-delivery program, you will remain in check of not going out of propane. Based on history and usage, our reps will visit you when the time comes and refill your tank.

With telemetry, we can forecast your usage too. Simply connect with us through a local station or signing up online and we will provide you hassle-free services.

We have numerous payments methods.

  • Online

You can pay online anytime of the day. Simply follow this link and pay easily.

  • Phone call

We also receive payments on the phone. Simply call at our local office and make a payment through Debit and Credit card. You will get your receipt by email.

  • Check

You can write us a check and send to our local office. After funds transfer, you will receive email of confirmation of your payment.

Usually, we ask our customers to wait for 10-14 days for the refund.


Simply call us to get information about your account. You can also fill the form online and we will contact you regarding details of your account.


Yes, you can. You can give us your email address and we will start paperless billing for you.


We suggest you call at your nearest Pinnacle local station and ask information about your bill. We can also send your bill again via mail, or via email too.