Changing propane companies

Depending on what size tank you have now and where it is located would determine if there will be any cost associated with Pinnacle setting a tank for you. Pricing varies by location and other factors. If we need to add any parts or fittings, the tech will be able to identify that need while they are on the property and will discuss what the cost would be associated with those parts or fittings while on site. All tank sets will have a full safety inspection completed once installed. The service tech will test the tank, lines and all appliances that are connected to propane. 

• If you have an above-ground 120-gallon tank, it can be next to the house but must be 5 feet away from windows and vents and 10 feet away from an A/C unit. 

• If you have an above-ground 250-gallon tank up to a 500-gallon tank, it must be at least 10 feet away from the house, A/C unit, windows, vents, and property lines. 

• If you have an above-ground 1,000-gallon tank, it is required to be a minimum of 10 feet; depending on the state you are in, it may be recommended the tank be 25 feet away from the house, A/C unit, windows, vents and property lines. If there are multiple tanks on the same location within 5 feet of each other the tank is required to be 25 feet away.  

Rental fees vary based on location. This fee is billed annually, and the first year’s rental fee is waived.

We make every attempt to service our customers within the week. However, based on the current schedule of your local office, there could be a 2-4-week turnaround time. 

 It is recommended you use as much of the propane that is in the tank that you have now or request a refund of the remaining fuel in the tank from your current company. If a pump out is needed, we would have to consider this on a case-by-case basis. Depending on your location and the type of tank that you have, this may be a possibility. There are a few factors that go into this task that would need to be considered. First, we would need permission from the company that owns the tank to be able to transfer the fuel. Second, we would have to determine if the tank that you currently have on your location is able to be pumped out safely. Since propane tanks are designed to keep propane in, some tanks have to be turned upside down in order to pump them out. For the safety of our customers and employees, we will not perform these tasks on-site. Some tanks can even take hours to pump out, which could result in a labor fee being assessed. 

Generally, if we are installing a tank in place of another company, we will move the tank that is currently there so that it may be easily accessible for the company that you are switching from to be able to pick it up without any issues.

Propane prices have the ability to fluctuate from week to week. However, we offer two different price protection programs to suit your needs. One of our representatives would be happy to help discuss those and the pricing associated with those programs by calling your local service center today. 

Depending on what size tank you have now and where it is located would be a determining factor if there is any cost associated with Pinnacle setting a tank for you. Pricing varies by location and other factors. If we need to add any parts or fittings, the tech will be able to identify that need while they are on the property and will discuss what the cost would be associated with those parts or fittings while on site. All tank sets will have a full safety inspection completed once installed. The service tech will test the tank, lines and all appliances that are connected to propane. 

• If you have an above-ground 120-gallon tank, it can be next to the house but must be 5 feet away from windows and vents and 10 feet away from an a/c unit. 

• If you have an above-ground 250-gallon tank up to a 500-gallon tank, the tank must be at least 10 feet away from the house, A/C unit, windows, vents, and property lines. 

• If you have an above-ground 1000-gallon tank, it is required for the tank to be a minimum of 10 feet, but we would recommend the tank to be 25 feet away from the house, A/C unit, windows, vents and property lines. If there are multiple tanks on the same location within 5 feet of each other the distance is required to be 25 feet.   

All underground tanks must be a minimum of 10 feet away from the house, A/C unit, windows, vents and property lines. 1000 g tanks should be 25 feet away. 

Please keep in mind that if you have an underground tank, our techs will perform a cathodic inspection. This inspection will verify that the anode system is working properly. Underground tanks require an anode bag to be installed when the tank is placed. The anode bags have magnesium in them, which attracts the corrosive elements in the soil surrounding your tank, helping avoid corrosion.