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Pinnacle Balloon Switch propane company

Switch to Pinnacle Propane

Enjoy better propane service at better rates

Why choose Pinnacle Propane?

We provide reliable and safe propane services to every community that we serve.

  • Clear pricing

    Get transparent rates on any contract, and lock them in by starting a Price Protection Plan.
  • Responsive service

    Request a delivery, service, or help whenever you need it. We’re just a phone call away.
  • Local expertise

    Our experienced account reps and technicians know your area and are always close by to help.
  • Safety first

    We adhere to high industry standards through ongoing employee training and education.

What our customers say

Pinnacle Propane happily serves our residential and commercial customers in many communities. But don’t take our word for it—read what real customers say about our service.

Switching to Pinnacle is easy

Trust us with your propane supply and delivery. Just follow these steps to make the switch for your home or business.

  • Step 1

    Get a quote

    Get a quote on our website or by calling us today.

  • Step 2

    Schedule a visit

    Our technicians will evaluate and make recommendations.

  • Step 3

    Account setup

    Access and manage your account through our online portal.

  • Step 4

    Installation

    We'll install your propane tank and associated equipment.

  • Step 5

    First fill

    We’ll conduct a safety inspection and fill your new propane tank at the first fill rate..

Ready to make the switch?

Start the process of moving service to Pinnacle Propane. We’ll handle all the details, coordinate with your current provider, and get you set up in 7 to 10 business days.

Pinnacle Propane services

Reliable propane delivery with flexible scheduling and automatic refill options.

FAQ

Frequently asked questions

Have a question about Pinnacle Propane’s services? Find answers to common questions below. If you can’t find what you’re looking for, contact us.

Pinnacle Balloon

Generally, if we are setting a tank in place of another company, we will move the tank that is currently there so that it may be easily accessible for the company that you are switching from to be able to pick it up without any issues. 

We make every attempt to service our customers with a new propane tank within the week. However, based on the current schedule of your local office, there could be a 2-4-week turnaround time. 

Depending on what size propane tank you have now and where it is located would determine if there will be any cost associated with Pinnacle setting a tank for you. Pricing varies by location and other factors. If we need to add any parts or fittings, the tech will be able to identify that need while they are on the property and will discuss what the cost would be associated with those parts or fittings while on site. All tank sets will have a full safety inspection completed once installed. The service tech will test the tank, lines and all appliances that are connected to propane. 

  • If you have an above-ground 120-gallon tank, it can be next to the house but must be 5 feet away from windows and vents and 10 feet away from an A/C unit. 
  • If you have an above-ground 250-gallon tank up to a 500-gallon tank, it must be at least 10 feet away from the house, A/C unit, windows, vents, and property lines. 
  • If you have an above-ground 1,000-gallon tank, it is required to be a minimum of 10 feet; depending on the state you are in, it may be recommended the tank be 25 feet away from the house, A/C unit, windows, vents and property lines. If there are multiple tanks on the same location within 5 feet of each other the tank is required to be 25 feet away.  
Propane tank rental fees vary based on location. This fee is billed annually, and the first year’s rental fee is waived.

It is recommended you use as much of the propane that is in the tank that you have now or request a refund of the remaining fuel in the tank from your current company.

If a pump out is needed, we would have to consider this on a case-by-case basis. Depending on your location and the type of tank that you have, this may be a possibility. There are a few factors that go into this task that would need to be considered.

  • First, we would need permission from the company that owns the tank to be able to transfer the fuel.

 

  • Second, we would have to determine if the tank that you currently have on your location is able to be pumped out safely.

Since propane tanks are designed to keep propane in, some tanks have to be turned upside down in order to pump them out. For the safety of our customers and employees, we will not perform these tasks on-site. Some tanks can even take hours to pump out, which could result in a labor fee being assessed. 

Depending on what size tank you have now and where it is located would be a determining factor if there is any cost associated with Pinnacle setting a tank for you. Pricing varies by location and other factors. If we need to add any parts or fittings, the tech will be able to identify that need while they are on the property and will discuss what the cost would be associated with those parts or fittings while on site. All tank sets will have a full safety inspection completed once installed. The service tech will test the tank, lines and all appliances that are connected to propane. 

  • If you have an above-ground 120-gallon tank, it can be next to the house but must be 5 feet away from windows and vents and 10 feet away from an a/c unit. 
  • If you have an above-ground 250-gallon tank up to a 500-gallon tank, the tank must be at least 10 feet away from the house, A/C unit, windows, vents, and property lines. 
  • If you have an above-ground 1000-gallon tank, it is required for the tank to be a minimum of 10 feet, but we would recommend the tank to be 25 feet away from the house, A/C unit, windows, vents and property lines. If there are multiple tanks on the same location within 5 feet of each other the distance is required to be 25 feet.   

All underground tanks must be a minimum of 10 feet away from the house, A/C unit, windows, vents and property lines. 1000 g tanks should be 25 feet away. 

Please keep in mind that if you have an underground tank, our techs will perform a cathodic inspection. This inspection will verify that the anode system is working properly. Underground tanks require an anode bag to be installed when the tank is placed. The anode bags have magnesium in them, which attracts the corrosive elements in the soil surrounding your tank, helping avoid corrosion. 


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Learn more about propane

From tips for getting the most out of your propane usage to important safety reminders and more, check out our blog posts below to learn more about this resilient fuel source.