Pinnacle Propane happily serves our residential and commercial customers in many communities. But don’t take our word for it—read what real customers say about our service.
Have a question about Pinnacle Propane’s services? Find answers to common questions below. If you can’t find what you’re looking for, contact us.
Generally, if we are setting a tank in place of another company, we will move the tank that is currently there so that it may be easily accessible for the company that you are switching from to be able to pick it up without any issues.
Depending on what size propane tank you have now and where it is located would determine if there will be any cost associated with Pinnacle setting a tank for you. Pricing varies by location and other factors. If we need to add any parts or fittings, the tech will be able to identify that need while they are on the property and will discuss what the cost would be associated with those parts or fittings while on site. All tank sets will have a full safety inspection completed once installed. The service tech will test the tank, lines and all appliances that are connected to propane.
It is recommended you use as much of the propane that is in the tank that you have now or request a refund of the remaining fuel in the tank from your current company.
If a pump out is needed, we would have to consider this on a case-by-case basis. Depending on your location and the type of tank that you have, this may be a possibility. There are a few factors that go into this task that would need to be considered.
Since propane tanks are designed to keep propane in, some tanks have to be turned upside down in order to pump them out. For the safety of our customers and employees, we will not perform these tasks on-site. Some tanks can even take hours to pump out, which could result in a labor fee being assessed.
Depending on what size tank you have now and where it is located would be a determining factor if there is any cost associated with Pinnacle setting a tank for you. Pricing varies by location and other factors. If we need to add any parts or fittings, the tech will be able to identify that need while they are on the property and will discuss what the cost would be associated with those parts or fittings while on site. All tank sets will have a full safety inspection completed once installed. The service tech will test the tank, lines and all appliances that are connected to propane.
All underground tanks must be a minimum of 10 feet away from the house, A/C unit, windows, vents and property lines. 1000 g tanks should be 25 feet away.
Please keep in mind that if you have an underground tank, our techs will perform a cathodic inspection. This inspection will verify that the anode system is working properly. Underground tanks require an anode bag to be installed when the tank is placed. The anode bags have magnesium in them, which attracts the corrosive elements in the soil surrounding your tank, helping avoid corrosion.
From tips for getting the most out of your propane usage to important safety reminders and more, check out our blog posts below to learn more about this resilient fuel source.